Terms of Service & Privacy Policy
Acceptance of Terms
By accessing or using the Swift Care website and services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our services.
Services Provided
Swift Care provides non-emergency medical transportation (NEMT) services across South Florida, including wheelchair, stretcher, ambulatory and long-distance medical transport. Our service is non-emergency; for medical emergencies always call 911.
Booking & Cancellations
You may book transportation through our online form or by phone. Please provide accurate information about pickup, drop-off, and any special needs. Cancellations should be communicated as early as possible to allow rescheduling.
Conduct & Safety
Passengers are expected to follow safety guidance from our drivers. Swift Care reserves the right to refuse or discontinue service if a situation poses a risk to passengers or staff.
Privacy
We collect only the information necessary to provide and improve our services — including contact information, pickup details, and accessibility needs. Your data is handled with care and is never sold to third parties. We may share information when required by law or to coordinate care with the people you authorize.
Limitation of Liability
Swift Care is committed to safe, professional service. Within the limits of applicable law, our liability is limited to the cost of the service provided. We are not responsible for indirect, incidental, or consequential damages.
Changes to These Terms
We may update these Terms and Privacy Policy from time to time. The latest version will always be posted on this page.
Contact
Questions about these Terms or our Privacy Policy? Email support@swift-care.com or call (305) 363-3033.